Solve26 Chicago

eGain convenes a two-day Chicago program for AI, customer-experience and knowledge-management practitioners at Hyatt Regency O'Hare. Its core subject is the knowledge layer beneath generative and agentic AI: how organizations govern source material, reduce unsupported agent behavior and make automation useful in customer operations.

The published agenda spans a CEO keynote, product and customer sessions, demonstrations and networking on day one. Day two adds focused workshops on knowledge automation, AI agents, development tooling and sector-specific programs for healthcare and financial services. Attendance is complimentary, with advance registration required. The organizer has not yet posted daily start and end times, so attendees should confirm the schedule on their registration confirmation.